How we protect and handle your data
This Privacy Policy describes how Izinga Software Private Limited ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you use DeviceLab ("Service"), our secure distributed mobile device testing platform.
Izinga Software Private Limited
Center for Innovation and Entrepreneurship,
Indian Institute of Information Technology,
Gachibowli, Hyderabad - 500 032, India
When you create an account, we collect:
To provide our testing services, we collect:
Note: We do not currently use analytics cookies or tracking technologies like Google Analytics.
For security and fraud prevention purposes, we log unauthorized signin attempts when access is blocked, including:
Legal Basis: Legitimate interest (GDPR Art. 6.1.f) for security, fraud prevention, and access control
Retention: 90 days, then automatically deleted
Purpose: Prevent unauthorized access, detect abuse patterns, and maintain platform security
Your data may be transferred to and processed in countries other than India, including the United States and European Union. We ensure appropriate safeguards are in place for such transfers.
We implement appropriate technical and organizational measures to protect your data:
Upon account cancellation:
You can access and download your account data and test history through your account dashboard or by contacting us at legal@devicelab.dev.
You can update your company name and other profile information through your account settings. Avatar URLs are refreshed from OAuth providers upon each login.
You may request deletion of your personal account data. However, as a B2B platform, data ownership is divided:
To request account deletion, contact legal@devicelab.dev. If you are the sole administrator of an organization, you must first transfer ownership before deleting your account.
You may deactivate your account at any time through your account settings or by contacting us.
DeviceLab operates as a Business-to-Business (B2B) SaaS platform. Understanding data ownership is crucial:
1. Your Personal Data (You Control)
Account credentials, profile information, preferences
✓ Can be deleted when you leave
2. Organization Data (Organization Controls)
Test sessions, devices, jobs, configurations created within the organization
→ Remains with organization when you leave
3. Financial/Legal Data (Legal Requirement)
Payment records, invoices, transaction history
⚠ Retained 7 years per tax law (overrides deletion rights)
When you work within an organization, your organization is the data controller for business data. DeviceLab acts as the data processor.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
If you are in the EU, you have additional rights including:
If you are a California resident, you have rights including:
Under India's Digital Personal Data Protection Act 2023, you have the following rights:
To exercise these rights, contact our Grievance Officer at legal@devicelab.dev.
In the event of a data breach that may affect your personal information, we will notify affected users within 72 hours of becoming aware of the breach, or as required by applicable law. Notification will be provided via email to your registered email address and/or through the Service.
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a new "Last Updated" date.
It is your responsibility to review this Privacy Policy periodically. Continued use of our Service after changes constitutes acceptance of the updated policy.
For material changes that significantly affect your rights, we will provide at least 30 days' notice before the changes take effect through email or Service notifications.
For questions about this Privacy Policy or our data practices, contact us at:
Email: legal@devicelab.dev
To exercise your privacy rights or request data access, correction, or deletion, contact us at legal@devicelab.dev with your request details.
Izinga Software Private Limited
Center for Innovation and Entrepreneurship
Indian Institute of Information Technology
Gachibowli, Hyderabad - 500 032, India
This Privacy Policy is governed by the laws of India. Any disputes will be resolved in the courts of Hyderabad, Telangana, India.
By using DeviceLab, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.